Customer Service & Sales Coordinator

Strategic HR Client Job Openings • Cincinnati, OH

4d • Onsite

About The Position

Clovernook Center is adding a Customer Service & Sales Coordinator to the team for a 4-day work week, contract-to-hire opportunity. This role blends customer service, sales, and coordination—giving you variety and visibility in your work. You won’t be stuck just answering calls or sitting behind a desk… you’ll be involved in the full customer experience from start to finish. This is a chance to be part of a team where your work directly supports a bigger purpose.

Requirements

• 2+ years in customer service, sales, or call center environment
• Strong communication skills (written + verbal)
• Comfortable handling both inbound + outbound interactions
• Microsoft Office experience (Word, Outlook; Excel is a plus)
• Organized, reliable, and detail-oriented
• Someone who can juggle tasks and stay calm under pressure

Nice To Haves

• You like variety, no two days look the same
• You’re comfortable talking to customers and solving problems quickly
• You’re organized and follow through on details
• You want a role where you can grow, not just stay stuck

Responsibilities

• Supporting customers via phone, email, and in person
• Handling both customer service + sales support
• Assisting with online ordering and troubleshooting issues
• Creating and tracking invoices and payments
• Coordinating with internal teams (production, shipping, etc.)
• Identifying opportunities to expand business with customers
• Assisting with scheduling and order flow
• Occasionally attending customer visits, expos, or events

Benefits

• 4-day work week
• Contract-to-hire – real potential to turn into a long-term role

What This Job Offers

• Career Level: Mid Level
• Education Level: No Education Listed