Customer Service & Sales Coordinator

Strategic HR Client • Cincinnati, OH

3d • Onsite

About The Position

Clovernook Center is adding a Customer Service & Sales Coordinator to the team for a 4-day work week, contract-to-hire opportunity. This role blends customer service, sales, and coordination—giving you variety and visibility in your work. You won’t be stuck just answering calls or sitting behind a desk… you’ll be involved in the full customer experience from start to finish. This role offers a 4-day work week (Monday-Thursday) in a stable, on-site environment with a purpose-driven organization. It is a hands-on role with meaningful impact.

Requirements

• 2+ years in customer service, sales, or call center environment
• Strong communication skills (written + verbal)
• Comfortable handling both inbound + outbound interactions
• Microsoft Office experience (Word, Outlook; Excel is a plus)
• Organized, reliable, and detail-oriented
• Someone who can juggle tasks and stay calm under pressure

Nice To Haves

• Excel experience

Responsibilities

• Supporting customers via phone, email, and in person
• Handling both customer service + sales support
• Assisting with online ordering and troubleshooting issues
• Creating and tracking invoices and payments
• Coordinating with internal teams (production, shipping, etc.)
• Identifying opportunities to expand business with customers
• Assisting with scheduling and order flow
• Occasionally attending customer visits, expos, or events

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed