Customer Service & Sales Coordinator

Ace Handyman Services East King County•Redmond, WA

About The Position

Ace Handyman Services is seeking highly organized and motivated individuals to join our team as a Customer Service & Sales Coordinator. As a national leader in home improvement and repair, we are committed to providing exceptional service tailored to our customers' needs. In this role, you will be the first point of contact for customers, educating them about our services and matching them with the right craftsmen for their projects. You’ll also play a critical role in managing daily schedules, ensuring smooth operations, and creating a seamless customer journey. No construction experience is required —just a passion for exceptional service and a growth mindset! Join a fast-growing company where high standards, accountability, and customer experience matter. We’re building a winning team, not just filling a role. If you take ownership, move with urgency, and want to grow with the business, you’ll thrive here.

Requirements

1-3 years of experience in customer service, sales or similar experience.
Outstanding communication skills, both verbal and written
Strong customer service expertise
Ability to multitask and prioritize effectively
Tech-savvy and able to learn new systems quickly

Responsibilities

Respond to job inbound and outbound leads promptly and professionally
Coordinate schedules and material orders for multiple craftsmen and projects
Utilize dispatching and schedule management software efficiently
Handle administrative tasks, including managing social media and maintaining websites.
Engage in outbound sales for lead prospecting and networking activities as needed and grow the book of business