Customer Service Sales Associate - Medical Supply Retail

Doubek Management LTD•Alsip, IL

2d•$18 - $19

About The Position

The Customer Service Sales Associate works on the retail team at a medical supply company, helping customers identify and select supplies that meet their needs. The role includes answering product questions, explaining product use, safety, and benefits, processing transactions, maintaining the sales floor, and supporting inventory and team sales goals. The company describes its mission as improving health and well-being through quality products and exceptional service. It offers a supportive work environment, opportunities for growth, and comprehensive training. The stated schedule is Monday through Friday, 9:30 a.m. to 6:00 p.m.

Requirements

Previous retail sales or customer service experience is preferred.
Strong communication and interpersonal skills.
Ability to understand and clearly explain medical supply products.
Basic computer skills.
Attention to detail and organizational skills.
Compassionate attitude and willingness to assist customers with diverse needs.
High school diploma or equivalent.

Nice To Haves

Additional healthcare or sales training.

Responsibilities

Greet customers and help them select appropriate medical supplies based on their needs.
Provide product information and answer customer inquiries accurately and professionally.
Process sales transactions using the sales system.
Maintain a clean, organized, and welcoming retail environment.
Manage inventory levels and restock shelves as needed.
Educate customers about product usage, safety, and benefits.
Collaborate with team members to achieve sales targets and provide excellent customer service.
Follow company policies and procedures to meet compliance and safety standards.