Customer Service Representative- Deer Isle, ME

Bar Harbor Bankshares•Deer Isle, ME
•Onsite

About The Position

Bar Harbor Bank & Trust is hiring a full-time Customer Service Representative for its Deer Isle, Maine branch. This role serves as a first point of contact for customers, helping with day-to-day financial needs and building trusted relationships. The position focuses on developing general banking knowledge and mastering routine transactions, including account opening. The role is 40 hours per week and offers opportunities for growth and advancement. Compensation is based on factors including experience, skills, and geographic location, with a stated pay range of $15.50–$20.00.

Requirements

  • Interest and experience in customer service.
  • Working knowledge of Windows.
  • Ability to work in a fast-paced, team-oriented environment.

Responsibilities

  • Assist customers in identifying their financial needs and recommend additional products and services.
  • Recognize opportunities and make referrals for loans, trusts, investments, insurance, and other bank services.
  • Develop banking knowledge and contribute to branch goals, including deposit and loan goals.
  • Build trusting relationships with people in the communities the bank serves.
  • Participate in and advocate for community growth and prosperity.
  • Process customer transactions promptly, efficiently, courteously, and professionally.
  • Provide exceptional customer service, resolve inquiries effectively, and follow through with customers.
  • Master routine banking transactions, including account opening.

Benefits

  • Competitive pay
  • Referral incentives
  • Employee stock purchase plan
  • Medical, dental, vision, and life insurance plans
  • Paid holidays
  • 401(k) plan
  • Paid time off
  • Wellness program
  • Continuing education benefits
  • Opportunities for growth and advancement
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