Customer Service Representative- Northeast Harbor, ME
Bar Harbor Bankshares•Southwest Harbor, ME
•Onsite
About The Position
The Customer Service Representative is the first point of contact for customers and supports their day-to-day financial needs while building trusted relationships. This role focuses on developing general banking knowledge and mastering routine transactions, including account opening. The representative contributes to branch goals and helps customers identify financial needs by recommending bank products and services. The position is a 40-hours-per-week opening at a Maine branch. The posting refers to both Northeast Harbor and Southwest Harbor, Maine.
Requirements
- Interest and experience in customer service.
- Working knowledge of Windows.
- Ability to work in a fast-paced, team-oriented environment.
Responsibilities
- Assist customers in identifying their financial needs and recommend additional products and services.
- Identify and make referrals for loans, trusts, investments, insurance, and other bank services.
- Develop banking knowledge and contribute to branch goals, including deposits and loans.
- Build trusting relationships with individuals in the communities served.
- Participate in and advocate for community growth and prosperity.
- Process customer transactions promptly, efficiently, courteously, and professionally.
- Provide exceptional customer service, resolve inquiries effectively, and follow through with customers.
- Master routine banking transactions, including account opening.
Benefits
- Competitive pay
- Referral incentives
- Employee stock purchase plan
- Paid holidays
- 401(k) plan
- Paid time off
- Wellness program
- Continuing education benefits
- Opportunities for growth and advancement
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
