Customer Service Representative- Northeast Harbor, ME
About The Position
Bar Harbor Bank & Trust is hiring a Customer Service Representative for its Northeast Harbor, Maine branch. This role serves as a first point of contact for customers, helping them with day-to-day financial needs and building trusted relationships. The position focuses on developing general banking knowledge and mastering routine transactions, including account opening. The opening is 40 hours per week. Compensation is based on factors including experience, skills, and geographic location, with a stated pay range of $15.50–$20.00 and opportunities for growth and advancement.
Requirements
- Customer service experience.
- Working knowledge of Windows.
- Interest in customer service.
- Ability to work in a fast-paced, team-oriented environment.
Responsibilities
- Assist customers in identifying financial needs and recommend additional products and services.
- Recognize opportunities to refer customers for loans, trusts, investments, insurance, and other bank services.
- Develop banking knowledge and contribute to branch goals, including deposit and loan goals.
- Build trusted relationships with people in the communities served.
- Participate in and advocate for community growth and prosperity.
- Process customer transactions promptly, efficiently, courteously, and professionally.
- Provide exceptional customer service, resolve inquiries effectively, and follow through with customers.
- Master routine banking transactions, including account opening.
Benefits
- Competitive pay
- Referral incentives
- Employee stock purchase plan
- Paid holidays
- 401(k) plan
- Paid time off
- Wellness program
- Continuing education benefits
- Opportunities for growth and advancement
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
