Customer Service Representative - Collision of Harrisburg

Ciocca Management Company Inc • Lower Paxton Township, PA

1d

About The Position

Ciocca Collision of Harrisburg has an immediate opening for an energetic, enthusiastic, and highly motivated administrative professional. The position supports customers and the collision repair team in a dynamic work environment, with opportunities to positively impact customers and the community while pursuing career growth.

Requirements

• Excellent listening and communication skills.
• Outgoing and positive personality.
• Punctual nature and ability to handle schedule flexibility and a dynamic work environment.
• Professional appearance.
• Valid driver's license and clean driving record.

Responsibilities

• Answer phones and greet and receive prospects and customers.
• Create repair orders for vehicles scheduled for repairs.
• Create purchase orders for sublet vendors.
• Schedule estimate and repair appointments with customers.
• Confirm estimate and repair appointments with customers.
• Coordinate towing for customers' vehicles.
• Handle accounts receivable.
• Collect payments for repairs.
• Work cooperatively with internal departments and insurance companies.
• Communicate with callers and visitors in a professional, friendly, and efficient manner.
• Type memos, correspondence, reports, and other documents.

Benefits

• Hourly pay.
• PTO and holidays.
• 401(k) retirement plan with company matching.
• Medical, dental, prescription, and vision insurance.
• Advancement opportunities within the Ciocca Automotive Family.
• Employee discounts on purchases, repairs, service, and washes.
• Supportive and collaborative work environment.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed