Customer Service Representative - Temporary

Sutherland

10d • Remote

About The Position

This temporary, work-from-home role provides direct assistance to families and schools participating in a scholarship program. The representative responds to incoming calls about student inquiries, scholarship applications, and funding status, working to answer questions, satisfy callers, and help ensure students are registered. The company provides equipment. To work successfully from home, the representative must have reliable hard-wired internet and a quiet, distraction-free, secure workspace. The position is temporary until April 3, 2027.

Requirements

• Excellent verbal and written communication skills.
• Strong multitasking abilities.
• Fluency in English.
• Drive to solve problems and meet goals.
• Familiarity with Microsoft Office tools.
• Experience in customer service.
• Reliable, excellent wired internet connectivity.
• A quiet, distraction-free, secure place to work from home.

Responsibilities

• Respond to incoming calls related to student inquiries and scholarship application and funding status.
• Answer callers’ questions and help ensure callers are satisfied and students are registered.
• Work with and directly assist families and schools participating in the scholarship program.

What This Job Offers

• Education Level: No Education Listed