Customer Service Representative - Temporary

Sutherland • Houston, TX

9d • Remote

About The Position

This is a temporary, six-month contract role performed from home. The representative will work with and directly assist families and schools participating in a scholarship program. The role involves responding to incoming calls about student inquiries, scholarship applications, and funding status, ensuring callers’ questions are answered, callers are satisfied, and students are registered.

The company provides the equipment needed for the role. The employee must have reliable hard-wired internet service and a quiet, distraction-free, secure place to work.

Requirements

• Excellent verbal and written communication skills.
• Strong multitasking abilities.
• Fluency in English.
• Drive to solve problems and meet goals.
• Familiarity with Microsoft Office tools.
• Experience in customer service.
• Reliable hard-wired internet connectivity.
• A quiet, distraction-free, secure place to work.

Responsibilities

• Respond to incoming calls from families and schools participating in the scholarship program.
• Address student inquiries and questions about scholarship applications and funding status.
• Ensure callers’ questions are answered, callers are satisfied, and students are registered.

What This Job Offers

• Career Level: Entry Level
• Education Level: No Education Listed