Customer Service Representative - Temporary

Sutherland • Houston, TX

8d • Remote

About The Position

This is a temporary, six-month contract position working from home. The representative assists families and schools participating in a scholarship program by responding to incoming calls about student inquiries, scholarship applications, and funding status. The goal is to answer questions, satisfy callers, and help ensure students are registered. The company provides the equipment. The employee must have reliable hard-wired internet service and a quiet, distraction-free place to work.

Requirements

• Excellent verbal and written communication skills.
• Strong multitasking abilities.
• Fluency in English.
• Drive to solve problems and meet goals.
• Familiarity with Microsoft Office tools.
• Experience in customer service.
• Reliable wired internet connectivity.
• A quiet, distraction-free, secure place to work.

Responsibilities

• Respond to incoming calls from families and schools participating in the scholarship program.
• Answer questions about student inquiries, scholarship applications, and funding status.
• Help ensure callers are satisfied and students are registered.

What This Job Offers

• Education Level: No Education Listed