Customer Service Representative

Security Finance • DeRidder, LA

14d

About The Position

The Customer Service Representative is the first point of contact for customers seeking financial assistance, providing support over the phone and in person. No prior finance experience is required; the company provides paid on-the-job training. The role combines customer service, marketing for new and continuing business, and preparing and processing loans and income tax returns. It is based in an open office environment and offers opportunities for career advancement.

Requirements

• Customer-centric attitude.
• Customer service experience.

Responsibilities

• Provide outstanding customer service by phone and in person.
• Market for new and continued customer business.
• Prepare and process loans and income tax returns.

Benefits

• Paid on-the-job training, including hands-on and online training.
• Pay increase incentives tied to training.
• Medical insurance at minimal cost to the employee.
• Dental insurance.
• Life insurance.
• Short- and long-term disability coverage.
• Profit sharing.
• 401(k) with company matching.
• Paid sick time.
• Paid holidays.
• Paid vacation time.
• Monthly bonus potential when the team meets branch goals.
• Career growth and advancement opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed