Customer Service Representative – English/Spanish

Security Finance • Galveston, TX

2d • $16 - $20

About The Position

The Customer Service Representative is the first point of contact for customers seeking financial services, assisting them by phone and in person. No prior finance experience is required; paid on-the-job training is provided. The role includes providing customer service, marketing to attract new and continued customer business, and preparing and processing loans and income tax returns. The position offers opportunities for career growth and monthly bonus potential based on branch goals.

Requirements

• Bilingual in English and Spanish.
• Customer service experience.
• A customer-centric attitude.

Responsibilities

• Provide outstanding customer service by phone and in person.
• Market for new and continued customer business.
• Prepare and process loans and income tax returns.

Benefits

• Paid on-the-job training, including hands-on and online training.
• Pay increase incentives associated with training.
• Medical insurance at minimal cost to the employee.
• Dental insurance.
• Life insurance.
• Short- and long-term disability coverage.
• Profit sharing.
• 401(k) with company matching.
• Paid sick time.
• Paid holidays.
• Paid vacation time.
• Monthly bonus potential when the team meets branch goals.
• Career growth opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed