Customer Service Representative – English/Spanish

Security Finance • Gonzales, TX

1d • $16 - $20

About The Position

The Customer Service Representative provides customer service in English and Spanish to customers with financial needs, both over the phone and in person. The role involves marketing to attract new customers and retain existing business, as well as preparing and processing loans and income tax returns. No prior finance experience is required; paid, hands-on and online training is provided. The position offers opportunities for career advancement.

Requirements

• Bilingual in English and Spanish.
• Customer service experience.
• Customer-centric attitude.

Responsibilities

• Provide customer service over the phone and in person.
• Market for new and continued customer business.
• Prepare and process loans and income tax returns.

Benefits

• Paid on-the-job training, including hands-on and online training.
• Training pay-increase incentives.
• Medical insurance at minimal cost to the employee.
• Dental insurance.
• Life insurance.
• Short- and long-term disability coverage.
• Profit sharing.
• 401(k) with company matching.
• Paid sick time, holidays, and vacation time.
• Monthly bonus potential when the team meets branch goals.
• Career growth opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed