Customer Service Representative – English/Spanish
Security Finance•Galveston, TX
About The Position
The Customer Service Representative assists customers with financial needs by phone and in person. The role provides customer service, markets to new and existing customers, and prepares and processes loans and income tax returns. No prior finance experience is required; paid on-the-job training is provided, including hands-on and online training. The position is based in an open office environment and offers opportunities for career growth.
Requirements
- Bilingual proficiency in English and Spanish.
- Customer service experience.
- A customer-centric attitude.
Responsibilities
- Provide outstanding customer service by phone and in person.
- Market to attract new customers and encourage continued customer business.
- Prepare and process loans and income tax returns.
Benefits
- Paid on-the-job training, including hands-on and online training.
- Pay increase incentives connected to training.
- Medical insurance at minimal cost to the employee.
- Dental insurance.
- Life insurance.
- Short- and long-term disability coverage.
- Profit sharing.
- 401(k) with company matching.
- Paid sick time, holidays, and vacation time.
- Monthly bonus potential when the team meets branch goals.
- Career growth opportunities.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
Upload and Match Resume
What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
