Customer Service Rep(01511) - 345 Clarkson Rd

Domino's Franchise • Ellisville, MO

2d

About The Position

The Customer Service Representative provides friendly, efficient service to customers at the Ellisville location. The role involves greeting customers, taking orders by phone and in person, preparing and serving pizzas and other menu items, processing payments, and responding to customer questions and concerns. The representative also helps maintain a clean work environment and supports smooth team operations, especially during busy periods.

Requirements

• Excellent customer service skills and a friendly, professional demeanor.
• Strong verbal and written communication abilities.
• Basic math skills for cash handling and order processing.
• Ability to follow directions and company policies and procedures.
• Ability to lift up to 25 lbs and stand for extended periods.
• Flexibility to work weekends, holidays, and various shifts as needed.
• Basic computer skills for operating point-of-sale systems.
• Ability to multitask in a fast-paced environment.
• Attention to detail to ensure order accuracy and customer satisfaction.
• Team-oriented mindset and willingness to assist colleagues.
• Ability to remain calm and empathetic when addressing customer concerns.

Nice To Haves

• High school diploma or equivalent preferred, but not required.

Responsibilities

• Greet customers warmly and take orders accurately over the phone and in person.
• Prepare and serve pizzas and other menu items.
• Process cash and credit card transactions accurately.
• Maintain a clean and organized work environment and assist with cleaning tasks.
• Answer customer inquiries and resolve issues promptly and professionally.
• Collaborate with team members to support smooth operations during busy periods.
• Handle multiple tasks while maintaining a positive attitude.
• Demonstrate flexibility and help where needed to contribute to a positive work atmosphere.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed