Customer Service Rep(02849) - 3988 Maryvile Rd

Domino's Franchise•Granite City, IL
•Onsite

About The Position

Join Domino's Pizza in Granite City, United States, at the 3988 Maryvile Rd location as a Customer Service Representative. As the face of the brand, you will help ensure customer satisfaction and uphold the company's reputation for quality. The role includes taking orders, preparing pizzas, processing payments, maintaining the work area, and supporting the team during busy periods.

Requirements

  • Excellent communication skills and a friendly, professional demeanor.
  • Strong attention to detail and ability to follow directions accurately.
  • Basic math skills for handling cash transactions.
  • Flexibility to work various shifts, including weekends and holidays.
  • Ability to stand for extended periods and lift up to 25 lbs.
  • Team-player attitude and willingness to assist colleagues as needed.
  • Ability to thrive in a fast-paced environment and multitask effectively.
  • Customer-focused mindset and commitment to providing exceptional service.

Nice To Haves

  • Previous experience in food service or customer service is a plus, but not required.
  • High school diploma or equivalent preferred.

Responsibilities

  • Answer incoming phone calls and take customer orders accurately.
  • Prepare and make pizzas according to company standards.
  • Process cash and credit card transactions efficiently.
  • Provide outstanding customer service by addressing inquiries and resolving issues.
  • Maintain a clean and organized work environment.
  • Collaborate with team members to ensure smooth operations during busy periods.
  • Assist with various tasks as needed, including cleaning and restocking supplies.
  • Lift and move items weighing up to 25 lbs.
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