Customer Service Rep(05102) - 6651 Arlington Rd

Domino's Franchise•Jacksonville, FL

8d•Onsite

About The Position

Domino’s Pizza is hiring a customer service representative to process customer orders and perform general store team-member duties. The role may be part-time or full-time, with schedules intended to accommodate employees’ other commitments. On-the-job orientation and training are provided, and opportunities for advancement may include management and other roles within the company. Team members operate store equipment, stock ingredients and supplies, prepare products, receive and process telephone orders, take inventory, complete related paperwork, and clean equipment and the facility. The work involves interacting with customers and coworkers, entering orders by computer keyboard or touch screen, and working in a fast-paced environment while meeting quality standards. The position is primarily performed standing, with frequent reaching and hand use, and includes lifting and carrying supplies, moving trays, and occasional climbing, bending, crouching, or squatting. Work conditions may include varying temperatures, food odors, cornmeal dust, cramped spaces, hot surfaces and tools, sharp edges, and moving mechanical parts.

Requirements

Must be at least 16 years old.
Must have strong customer service skills and be comfortable interacting with people.
Ability to understand and give correct written instructions.
Ability to communicate verbally with customers and coworkers to process orders by phone and in person.
Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
Ability to make correct monetary change.
Verbal, writing, and telephone skills for taking and processing orders.
Ability to coordinate eyes and hands or fingers to make precise movements quickly and accurately.
Ability to work under stress, perform repetitive tasks, direct activities, analyze and compile data, and make judgments and decisions.
Ability to lift and handle deliveries weighing up to 50 pounds.
Ability to meet the role’s physical demands, including prolonged standing, frequent reaching and hand use, and occasional bending, crouching, squatting, or climbing.
Ability to work in conditions involving varying temperatures, food odors, cornmeal dust, hot surfaces and tools, sharp edges, and moving mechanical parts.

Responsibilities

Operate store equipment.
Stock ingredients and supplies from delivery areas to storage, work areas, and the walk-in cooler.
Prepare products.
Receive and process telephone orders and communicate with customers in person.
Take inventory and complete associated paperwork.
Clean equipment and the facility approximately daily.
Enter orders using a computer keyboard or touch screen.
Unload deliveries, carry and stock supplies, and move trays as needed.
Meet quality-control standards and work effectively alone or with others.