Customer Service Rep(07483) - 1629 S Madison St

Domino's Franchise • Whiteville, NC

2d • Onsite

About The Position

The Customer Service Representative (CSR) is an in-store, front-line customer care role in Store Operations. CSRs take customer orders, greet and assist customers, handle cash, and help maintain a clean customer area. They may also assist Pizza Makers with toppings and dough. The role offers training and support, opportunities to learn new skills, and potential for career progression within Domino’s.

Requirements

• Must be at least 16 years of age.
• Have an exceptional and positive attitude.
• Add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
• Be able to make correct monetary change.
• Have verbal, writing, and telephone skills to take and process orders.
• Have motor coordination between eyes and hands/fingers to make precise movements rapidly and accurately.
• Be able to comprehend and give correct written instructions.
• Be able to talk and hear on the telephone.
• Have near- and mid-range vision for most in-store tasks and depth perception.
• Be able to differentiate between hot and cold surfaces.
• Be able to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet strict quality-control standards, deal with people, analyze and compile data, and make judgments and decisions.
• Be able to stand for long periods; most tasks are performed from a standing position.

Responsibilities

• Take customer orders over the phone and in person.
• Greet customers within 10 seconds and build relationships with them.
• Upsell products.
• Handle cash and make correct monetary change.
• Keep the customer area clean.
• Assist Pizza Makers with toppings and dough.
• Communicate with customers and team members to process orders.
• Use a computer keyboard or touch screen to enter orders.

Benefits

• Flexible hours
• Fast career progression
• Training opportunities and rewards
• Greater variety
• Smaller teams

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed