Customer Service Rep(07848) - 1235 S Euclid St

Domino's Franchise • Anaheim, CA

2d

About The Position

The Customer Service Rep operates equipment; stocks ingredients from delivery areas to storage, work areas, and walk-in coolers; prepares products; receives and processes telephone orders; takes inventory and completes related paperwork; and cleans equipment and the facility approximately daily. Orientation and training are provided on the job.

The role requires communicating with customers and coworkers in person and by phone, understanding and giving written instructions, accurately processing orders, using a computer keyboard or touch screen, and handling monetary transactions. The job involves standing for most tasks, frequent walking and reaching, repetitive hand use, and occasional lifting, carrying, pushing, pulling, climbing, bending, and crouching. Work conditions include exposure to varied temperatures and weather, food odors, cornmeal dust, hot surfaces and tools, sharp edges, and moving mechanical parts. Delivery duties may include driving within a designated area and carrying orders to customers.

Requirements

• Ability to comprehend and give correct written instructions.
• Ability to communicate verbally with customers and coworkers to process orders over the phone and in person.
• Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
• Ability to make correct monetary change.
• Verbal, writing, and telephone skills to take and process orders.
• Motor coordination between eyes and hands or fingers to make precise movements rapidly and accurately.
• Ability to enter orders using a computer keyboard or touch screen.
• Ability to perform the physical tasks described, including lifting deliveries weighing up to 50 pounds, carrying products, and standing for most tasks.
• For delivery duties, ability to drive within a designated delivery area and carry orders to customers.

Responsibilities

• Operate all equipment.
• Stock ingredients from delivery areas to storage, work areas, and walk-in coolers.
• Prepare products.
• Receive and process telephone orders.
• Take inventory and complete associated paperwork.
• Clean equipment and the facility approximately daily.
• Communicate with customers and coworkers to process orders in person and by phone.
• Unload ingredient and supply deliveries using a hand truck and stock cases on shelves.
• Deliver pizzas within a designated delivery area when assigned.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed