Customer Service Rep(01502) - 416 S 9th St

Domino's Franchise•Columbia, MO

1d•Onsite

About The Position

Domino's Pizza is seeking a friendly, customer-focused Customer Service Representative for its 416 S 9th St location in Columbia, United States. This front-line role helps ensure a positive customer experience by taking orders, preparing pizzas, handling transactions, and assisting customers. The representative also helps maintain a clean, safe work environment and supports team operations in a fast-paced setting.

Requirements

Strong communication skills and the ability to interact professionally with customers and team members.
Detail-oriented approach to ensure order accuracy and maintain cleanliness standards.
Flexibility to work various shifts, including weekends and holidays.
Ability to follow directions and adhere to company policies and procedures.
Basic math skills for handling cash transactions.
Physical ability to stand for extended periods and lift up to 25 lbs.
Positive attitude and friendly demeanor.
Team-player mentality and willingness to assist colleagues.
Ability to work efficiently in a fast-paced environment.

Nice To Haves

High school diploma or equivalent preferred, but not required.
Previous customer service experience is a plus, but not necessary; training is provided.

Responsibilities

Answer phone calls and take customer orders accurately and efficiently.
Prepare and make pizzas according to company standards and customer specifications.
Process cash and credit card transactions.
Provide exceptional customer service, respond to inquiries, and promptly resolve issues.
Maintain a clean and organized work environment.
Collaborate with team members to ensure smooth operations during busy periods.
Lift and move items weighing up to 25 lbs. as needed.
Adhere to food safety and hygiene standards.
Assist with additional tasks as assigned by management.

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