Customer Service Rep(07185) - 517 S. 9th Avenue
About The Position
Domino’s Pizza is seeking customer service representatives with strong people skills to support store operations. Team members may work part time or full time, with schedules intended to accommodate other activities. On-the-job orientation and training are provided, and opportunities for advancement may include management and other roles within the company. The role involves assisting customers and coworkers, processing orders by phone and in person, preparing products, stocking ingredients, operating equipment, taking inventory, completing paperwork, and cleaning the equipment and facility. Work takes place in a store environment with exposure to varying temperatures, food odors, cornmeal dust, hot surfaces, sharp edges, and moving mechanical parts. The position requires frequent standing, walking, reaching, and hand use, as well as occasional lifting, carrying, pushing, climbing, bending, and crouching.
Requirements
- Must be at least 16 years of age.
- Ability to understand and give correct written instructions.
- Ability to communicate verbally with customers and coworkers to process orders by phone and in person.
- Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
- Ability to make correct monetary change.
- Verbal, writing, and telephone skills for taking and processing orders.
- Eye-hand coordination to make precise movements rapidly and accurately.
- Ability to operate a computer keyboard or touch screen.
- Ability to work alone and with others, perform repetitive tasks, work under stress, meet quality standards, deal with people, analyze and compile data, and make judgments and decisions.
- Ability to meet the physical demands of the role, including prolonged standing, frequent reaching and hand use, and lifting deliveries weighing up to 50 pounds.
Responsibilities
- Operate store equipment.
- Stock ingredients and supplies from the delivery area to storage, work areas, and the walk-in cooler.
- Prepare products.
- Receive and process telephone orders and enter orders using a computer keyboard or touch screen.
- Communicate with customers and coworkers in person and by phone to process orders.
- Take inventory and complete associated paperwork.
- Clean equipment and the facility approximately daily.
- Unload bulk product deliveries using a hand truck and move supplies to storage shelves.
- Perform other store tasks, including removing trash and occasional maintenance or sign-related tasks.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
