Assistant Manager (01502) - 416 S 9th Street

Domino's Franchise•Columbia, MO

About The Position

The Assistant Manager oversees daily store operations at the Columbia location, leads and mentors team members, and helps ensure smooth service and exceptional customer experiences. The role includes creating employee schedules, managing cash and financial records, supporting inventory control, ensuring food safety and hygiene, and maintaining a clean and welcoming store. The Assistant Manager also performs hands-on work such as answering phones, taking orders, and preparing food when needed. In collaboration with upper management, this role implements company policies, works toward store goals, evaluates team performance, and identifies ways to improve efficiency and customer satisfaction.

Requirements

Proven leadership experience in a fast-paced food service or retail environment.
Strong communication and interpersonal skills for managing teams and interacting with customers.
Excellent problem-solving and decision-making abilities.
Proficiency in basic math and cash handling.
Ability to multitask and prioritize effectively in a dynamic work environment.
Customer-focused mindset and commitment to high-quality service.
Basic computer skills for point-of-sale systems and other store technology.
Flexibility to work various shifts, including evenings, weekends, and holidays.
High school diploma or equivalent.
Knowledge of local food safety regulations and best practices.
Physical ability to lift up to 25 pounds and stand for extended periods.
Positive attitude and ability to maintain composure under pressure.
Strong organizational skills and attention to detail.
Goal-oriented mindset with a drive to meet and exceed targets.

Nice To Haves

Additional education or training.
Food safety certification, such as ServSafe.
Familiarity with inventory management systems.

Responsibilities

Manage and oversee daily store operations to ensure smooth and efficient service.
Lead, motivate, and mentor team members and foster a positive, collaborative work environment.
Create and manage employee schedules based on staffing needs and business demands.
Handle cash transactions, maintain accurate financial records, and follow cash management procedures.
Provide customer service and promptly resolve customer issues or concerns.
Assist with inventory management, including ordering and tracking stock.
Ensure compliance with food safety regulations and maintain high hygiene standards.
Perform hands-on tasks such as answering phones, taking orders, and preparing food when needed.
Maintain a clean, organized, and welcoming store environment.
Collaborate with upper management to implement company policies and achieve store goals.
Conduct performance evaluations and provide constructive feedback to team members.
Identify opportunities for improvement and implement strategies to enhance store efficiency and customer satisfaction.