Customer Service Rep(03879) - 4388 Northlake Blvd

Domino's Franchise • Palm Beach Gardens, FL

1d

About The Position

The Customer Service Representative works in a Domino’s store providing friendly service, processing customer orders, preparing food, and helping maintain the store. The role includes opportunities for training and career development, with in-store support from a manager or teammate. The position may be part-time or full-time according to the posting.

Requirements

• Ability to comprehend and give correct written instructions.
• Ability to communicate verbally with customers and co-workers to process orders by phone and in person.
• Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
• Ability to make correct monetary change.
• Verbal, writing, and telephone skills to take and process orders.
• Motor coordination between eyes and hands or fingers to make precise movements rapidly and accurately.
• Ability to use a computer keyboard or touch screen.
• Ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet strict quality control standards, deal with people, analyze and compile data, and make judgments and decisions.
• Ability to perform the described physical tasks, including standing, walking short distances, lifting and carrying supplies, pushing or pulling trays, occasional climbing, bending, crouching, squatting, and continuous reaching and hand use.
• Ability to differentiate between hot and cold surfaces.

Responsibilities

• Demonstrate a friendly, positive attitude and provide great customer service.
• Take orders over the phone and in person, and receive and process telephone orders.
• Address customer concerns.
• Handle cash and provide correct monetary change.
• Upsell products.
• Make pizzas and prepare other products.
• Follow food and portion control, hygiene, and food safety practices.
• Perform general cleaning duties and clean equipment and the facility approximately daily.
• Operate store equipment.
• Stock ingredients and supplies from the delivery area to storage and work areas, including the walk-in cooler.
• Take inventory and complete associated paperwork.
• Communicate with customers and co-workers to process orders.
• Use a computer keyboard or touch screen to enter orders.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed