Customer Service Rep- GUI- Weekend- Edgerton

ID Logistics • Edgerton, KS

1d • Onsite

About The Position

The Customer Service Representative (GUI) supports daily customer interactions and order-related activities in a fast-paced warehouse environment. The role partners with customers, the on-site management team, and warehouse personnel to ensure efficient handling of inquiries, orders, shipments, and billing. The representative responds to inquiries, processes orders, and handles complaints promptly, courteously, and effectively. The position also handles product inquiries, special requests, discrepancies, shipping and receiving matters, billing, and invoicing in coordination with customers and on-site KANE management.

The schedule is Saturday and Sunday, 7:00 a.m.–7:00 p.m., and Monday and Tuesday, 7:00 a.m.–7:00 p.m. The hourly rate is $20.00 plus a $2.00 shift differential. A completed application is required for consideration; applicants should complete each page and use the green arrow to proceed through each section before submitting.

Requirements

• High school diploma or GED, or an equivalent combination of experience and education.
• Three years of verifiable customer service experience.
• Strong written and verbal communication skills.
• Outstanding computer and data-entry skills.
• Proficiency in the Microsoft Office suite.
• Positive interpersonal skills.

Nice To Haves

• Bachelor’s degree in business or a similar discipline.

Responsibilities

• Respond to customer inquiries promptly, courteously, and effectively.
• Process customer orders.
• Handle customer complaints.
• Address product inquiries, special requests, and discrepancies with customers and on-site management.
• Support shipping and receiving activities.
• Handle billing and invoicing.
• Coordinate with customers, on-site management, and warehouse personnel to support efficient order-related activities.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED