Customer Service Rep - JBER

Domino's Franchise•Anchorage, AK
•Onsite

About The Position

Domino’s Pizza is seeking a customer service representative with strong people skills to receive and process orders and assist with store operations. The role may be part-time or full-time, with schedules intended to accommodate team members’ availability. On-the-job orientation and training are provided, and advancement opportunities may include management or franchise ownership. The position requires the ability to acquire military base access. Team members operate store equipment, stock and prepare ingredients and products, handle customer orders by phone and in person, take inventory, complete paperwork, and clean equipment and the facility. Work involves standing for most tasks and may include lifting and carrying supplies, working around ovens and other equipment, and exposure to varying temperatures and other conditions in a pizza store.

Requirements

  • Must be 16 years of age or older.
  • Must be able to acquire military base access.
  • Ability to understand and provide correct written instructions.
  • Ability to communicate verbally with customers and coworkers to process orders by phone and in person.
  • Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
  • Ability to make correct monetary change.
  • Verbal, writing, and telephone skills for taking and processing orders.
  • Ability to enter orders using a computer keyboard or touch screen.
  • Sufficient eye-hand coordination and motor coordination to make precise movements rapidly and accurately.
  • Ability to direct activities, perform repetitive tasks, work independently and with others, work under stress, meet quality standards, deal with people, analyze and compile data, and make judgments and decisions.
  • Ability to perform the listed physical tasks, including standing, walking, lifting, carrying, pushing, pulling, bending, crouching, reaching, and frequent hand use.
  • Ability to handle deliveries that may include cases weighing up to 50 pounds.

Responsibilities

  • Operate store equipment.
  • Stock ingredients and supplies from the delivery area to storage, work areas, and the walk-in cooler.
  • Prepare products.
  • Receive and process telephone orders and communicate with customers in person.
  • Take inventory and complete associated paperwork.
  • Clean equipment and the facility approximately daily.
  • Unload deliveries and move, lift, carry, and stock supplies as needed.
  • Perform related store tasks such as stocking shelves, cleaning, and maintaining signs.
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