Remote Entry-Level Customer Service Representative | Work From Home | Weekly Pay
About The Position
AO is seeking motivated, people-focused individuals to join our expanding team as Remote Customer Service Representatives. You'll connect virtually with individuals and families who are seeking information about available benefits, answer questions, provide personalized guidance, and help clients navigate the enrollment process. Whether you're entering the workforce, changing careers, or bringing experience from another industry, we'll provide the training, mentorship, and support you need to get started. As a Remote Customer Service Representative, you'll focus on creating an outstanding client experience while developing valuable communication and relationship-building skills.
Requirements
- Be at least 18 years of age
- Be physically located within the United States
- Be legally authorized to work in the United States
- Have a computer or laptop with webcam and microphone
- Maintain reliable high-speed internet
- Have a quiet, professional workspace
- Be comfortable communicating through Zoom and phone
- Be willing and able to obtain the required state Life & Health Insurance License
Nice To Haves
- Experience in customer service, retail, hospitality, healthcare, education, administrative support, banking, call centers, military service, or sales can be helpful—but is not required.
Responsibilities
- Connect with clients through scheduled Zoom and phone appointments
- Answer questions regarding available benefits and coverage options
- Listen to each client's needs and provide clear, professional guidance
- Explain life, accident, and supplemental health benefit options
- Assist clients through applications and enrollment
- Provide ongoing customer service and policy support
- Assist with policy reviews and beneficiary updates
- Build long-term relationships through consistent follow-up and service
- Maintain accurate digital client records
- Participate in weekly virtual training, coaching, and professional development
Benefits
- Weekly Performance-Based Pay + Bonuses
- Flexible Schedule
- Training & Mentorship Provided
- Career & Leadership Advancement Opportunities
- Weekly commission-based pay
- Performance bonuses
- Uncapped earning potential
- Renewal and residual income opportunities
- Leadership compensation opportunities
- Comprehensive virtual onboarding
- Insurance licensing guidance
- Product and benefits education
- Customer service training
- One-on-one mentorship
- Weekly training and coaching
- Professional development
- Leadership training and advancement opportunities
- Incentive trips to destinations such as Cabo, Tulum, Las Vegas, and Cancun
- Performance-based vehicle incentives
- Technology prizes, including MacBook Pros
- Travel and Airbnb experiences
- Recognition programs and performance awards
- Leadership conferences and company events
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
