Customer Service Representative

QCHI/ LendNation Open Career•Cape Girardeau, MO

14d•Onsite

About The Position

LendNation is hiring a full-time, entry-level Customer Service Representative for Store 0119 at 237 S Broadview St., Cape Girardeau, Missouri. The role is suited to a team player with a mature work ethic, integrity, an achievement-oriented personality, and exceptional customer service skills. It has potential for the right person. The representative completes customer cash transactions, initiates customer loans, and contacts customers about past-due payments. The position involves rotating shifts and some Saturdays; Sundays are off. Reliable attendance is essential. LendNation is part of QCHI, a customer-focused provider of financial services, including short-term loans, check cashing, and bill pay. QCHI operates a network of approximately 230 U.S. branches and has approximately 700 employees across the United States. QCHI / LendNation is an Equal Opportunity Employer.

Requirements

Excellent customer service skills.
Cash-handling experience.
Safe, secure, and reliable transportation, a valid driver's license, and maintained auto insurance.
Ability to work with minimal supervision.
Reliable attendance.
Must be at least 19 years of age.
Must provide proof of eligibility to legally work in the United States.

Nice To Haves

Ability to operate computers and standard office equipment is preferred.

Responsibilities

Complete cash transactions for customers.
Initiate customer loans.
Contact customers about past-due payments.
Work rotating shifts and some Saturdays; Sundays are off.

Benefits

Monthly bonus program.
Steady hours.
Paid time off.
Paid holidays.
401(k).
Dental insurance.
Employee assistance program.
Health insurance.
Health savings account.
Life insurance.
Referral program.
Vision insurance. Benefits are available to full-time employees, with availability varying by length of employment.