Customer Service Representative (Teller)

United Bank Of Michigan Group • Dorr, MI

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About The Position

United Bank is seeking a full-time Customer Service Representative for its Dorr branch. This fundamental, customer-facing role serves as an important first impression of the bank and focuses on building customer relationships and helping customers meet their financial objectives. The role is open to candidates with banking experience as well as those new to the industry.

The representative assists customers with banking needs, including processing transactions, managing accounts, making referrals to affiliates, and performing general office and banking tasks. The position also involves responsibilities related to compliance and may include special projects or additional duties.

Requirements

• Strong verbal and written communication skills.
• Strong attention to detail and organization skills.
• Ability to build relationships, follow instructions, learn new tasks, and follow up.

Nice To Haves

• High school diploma or equivalent.
• Three to six months of related experience and/or training.

Responsibilities

• Assist customers with banking needs.
• Process transactions and manage accounts.
• Refer customers to affiliates.
• Perform general office and banking tasks.
• Build customer relationships that support account retention and help customers meet their financial objectives.
• Handle compliance responsibilities related to the position.
• Complete special projects or additional duties as assigned.

Benefits

• Paid vacation and sick leave (ESTA).
• Health, dental, vision, and life insurance.
• Long- and short-term disability.
• 401(k) retirement plan with company match.
• Education reimbursement.
• Wellness opportunities.
• Training and development opportunities.
• Pay for performance.
• Promote-from-within philosophy.
• Bank products and services.
• Veteran-friendly employer.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed