Seasonal Customer Service Representative -Healthcare (On-Site)

CNX•Laredo, TX

1d•Onsite

About The Position

The Customer Service Representative interfaces with customers via inbound/outbound calls and/or via the Internet. This position provides customer service support and resolution of routine problems and questions regarding client products and/or services. Military veterans are encouraged to apply. Join a world-class team in Laredo, as a Seasonal Customer Service Representative! At Concentrix, we’re looking for passionate game-changers to deliver exceptional customer experiences and solutions for one of the world’s best-known brands. If you're ready to grow with a Fortune 500 company with an inclusive, award-winning culture, your new career starts here. A NEW CAREER POWERED BY YOU Are you looking for a career change with a forward-thinking global organization that nurtures a true people-first, inclusive culture and a genuine sense of belonging? Would you like to join a Fortune 500 company that earns “World’s Best Workplaces,” “Best Company Culture,” and “Best Companies for Career Growth” awards every year? Then a Customer Service Representative position at Concentrix is the right place for you! As a Customer Service Representative, you’ll join an organically diverse team from around the globe where all members contribute to and support each other’s success and wellbeing, proudly united as “game-changers.” Together, we serve as the intelligent transformation partner for the world’s best-known brands, delivering exceptional customer experiences with tech-powered innovation. CAREER GROWTH AND PERSONAL DEVELOPMENT This is a great opportunity to reimagine an all-new career journey and develop “friends for life” at the same time. We’ll give you all the training, technologies, and ongoing support you’ll need to succeed. Plus, at Concentrix, there’s real career (and personal) growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That’s why we offer a range of no-cost learning and leadership development programs designed to set you on your way to the kind of career you’ve always envisioned.

Requirements

Minimum 6 Months of Customer Service experience
Empathy
Proficiency in fast-paced multi-tasking
Eagerness to learn new technologies
Must reside in the United States or have a valid U.S. address for residence.

Nice To Haves

Bilingual not required, but encouraged to apply.

Responsibilities

Provide inbound customer support.
Help customers resolve technical issues.
Assist in correcting billing concerns.
Deliver expert customer experiences…with a smile.

Benefits

comprehensive employee assistance program (EAP)
paid time off
holidays
Paid training
lucrative employee referral program
DailyPay enrollment option to access pay "early," when you want it.
Health and wellness programs with trained partners to help promote a healthy you.
Mentorship programs that support your rewarding career journey.
A modern, state-of-the-art office setting with advanced technologies and a great team.
Programs and events that support inclusion and belonging, as well as global citizenship, sustainability, and community support.
Company networking opportunities with organized groups in the following topics: Network of Women, Black Professionals, LGBTQ+ Pride, Ability (disabilities), Dynamic (neurodiversity), Women in Tech, OneEarth Champions, Wise Owls (experienced), and more.
A range of other perks and benefits