Customer Service Representative
Security Finance•Stephenville, TX
About The Position
The Customer Service Representative provides customer service to people with financial needs, both over the phone and in person. The role involves marketing to attract new customers and continue existing customer relationships, as well as preparing and processing loans and income tax returns. No prior finance experience is required; paid, hands-on and online training is provided. The position offers opportunities to develop skills and advance a career in the financial services industry.
Requirements
- Customer service experience.
- Bilingual ability in English and Spanish.
- A customer-centric attitude.
Responsibilities
- Provide outstanding customer service by phone and in person.
- Market to generate new and continued customer business.
- Prepare and process loans and income tax returns.
Benefits
- Paid on-the-job training, including hands-on and online training, with pay-increase incentives.
- Medical insurance at minimal cost to the employee.
- Dental insurance.
- Life insurance.
- Short- and long-term disability coverage.
- Profit sharing.
- 401(k) with company matching.
- Paid sick time, holidays, and vacation time.
- Potential to earn a monthly bonus when the team meets branch goals.
- Opportunities for career growth and advancement.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
Upload and Match Resume
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
