Customer Service Rep(02953) - 1501 Il -127

Domino's Franchise•Greenville, IL

About The Position

Join Domino's Pizza in Greenville, United States, as a Customer Service Representative. The role supports busy restaurant operations by providing customer service, taking orders, processing transactions, preparing pizzas, and maintaining a clean and organized work environment. The position requires handling multiple tasks during peak hours and working flexible hours, including weekends and holidays.

Requirements

  • Excellent customer service skills and a friendly, professional demeanor.
  • Strong communication abilities, particularly when handling phone calls.
  • Basic math skills for processing transactions accurately.
  • Ability to follow directions and adhere to company policies and procedures.
  • Physical stamina to stand for extended periods and lift up to 25 lbs.
  • Ability to multitask and manage responsibilities efficiently.
  • Team player attitude and willingness to support colleagues.
  • Attention to detail in order taking and food preparation.
  • Basic computer skills for operating point-of-sale systems.
  • Flexibility to work various shifts, including weekends and holidays.
  • Must be able to pass a pre-employment drug test and criminal background check.

Nice To Haves

  • Food service industry knowledge is helpful but not required.

Responsibilities

  • Answer incoming phone calls and take customer orders accurately and efficiently.
  • Process cash and credit card transactions.
  • Prepare and make pizzas according to company standards.
  • Maintain a clean and organized work environment.
  • Provide outstanding customer service, address inquiries, and resolve issues promptly.
  • Collaborate with team members to support smooth restaurant operations.
  • Assist with tasks as needed, including cleaning and restocking.
  • Handle multiple responsibilities simultaneously during peak hours.
  • Lift and move items weighing up to 25 lbs.
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