Customer Service Rep(04474) - 2652 Hwy. 127 South

Domino's Franchise • Hickory, NC

7d

About The Position

Prairie Pizza, a family-owned Domino’s franchise, is hiring a friendly and enthusiastic Customer Service Representative. The role serves as a customer-facing voice of the company, taking orders, answering questions, and helping ensure positive customer experiences. Representatives work with the team to support smooth store operations and customer satisfaction. The position also requires following Domino’s pizza-making standards, maintaining a clean and professional appearance in accordance with the dress code, working efficiently in a fast-paced environment, and treating customers with friendliness and a positive attitude.

Requirements

• Positive attitude and passion for providing outstanding customer service.
• Excellent communication and interpersonal skills.
• Ability to multitask and work efficiently in a fast-paced environment.
• Strong problem-solving skills and ability to find solutions.
• Basic computer skills and familiarity with point-of-sale systems.
• Ability to follow Domino’s pizza-making standards and procedures.
• Ability to maintain a clean and professional appearance in accordance with the Domino’s dress code.
• Friendly, energetic approach to customer service.

Nice To Haves

• A love for pizza.

Responsibilities

• Take phone orders accurately and efficiently.
• Provide excellent customer service, including over the phone.
• Answer customer questions about the menu, promotions, and delivery services.
• Address and resolve customer concerns with patience and understanding.
• Work as part of a team to support smooth operations and happy customers.
• Make pizzas according to Domino’s standards and procedures.
• Maintain a clean, professional appearance in accordance with the Domino’s dress code and represent the brand positively.

Benefits

• Competitive pay of $10–$12 per hour.
• Benefits for eligible employees, including health insurance, paid time off, and a 401(k).
• 50% off pizza.
• Referral bonus.
• Career development and opportunities for growth and advancement.
• Flexible scheduling.
• Fun and friendly work environment.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed