Customer Service Rep(09198) - 10408 N. Centerway Drive, Suite H

Domino's Franchise•Peoria, IL
•Onsite

About The Position

Join Domino's Pizza in Peoria, United States, as a Customer Service Representative at the 10408 N. Centerway Drive, Suite H location. The role focuses on providing excellent customer service while handling orders and payments, preparing pizzas, and supporting daily in-store operations. The representative works with team members to meet order deadlines and quality standards, keeps the work environment clean and organized, and follows food safety and hygiene regulations.

Requirements

  • Excellent customer service and communication skills.
  • Ability to work in a fast-paced environment and multitask effectively.
  • Strong attention to detail and accuracy in order taking and food preparation.
  • Proficiency in cash handling and basic math skills.
  • Physical ability to stand for extended periods and lift up to 25 lbs.
  • Flexibility to work weekends, holidays, and various shifts as needed.
  • Team player attitude and willingness to support colleagues.
  • Ability to follow directions and adhere to company policies and procedures.
  • Basic computer skills for operating point-of-sale systems.
  • Food handling experience or willingness to learn; training is provided.

Nice To Haves

  • High school diploma or equivalent preferred, but not required.
  • Previous customer service experience is a plus, but not mandatory.

Responsibilities

  • Answer incoming phone calls and take customer orders accurately.
  • Process cash and credit card transactions.
  • Prepare and make pizzas according to company standards.
  • Maintain a clean and organized work environment.
  • Provide outstanding customer service and ensure customer satisfaction.
  • Collaborate with team members to meet order deadlines and quality standards.
  • Assist with various in-store tasks as needed.
  • Handle customer inquiries and resolve issues professionally.
  • Adhere to food safety and hygiene regulations.
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