Customer Service Rep(05623) - 420 N. Pleasantburg Drive

Domino's Franchise•Greenville, SC
•Onsite

About The Position

Domino’s Pizza is seeking a customer service representative to help prepare and serve pizzas during busy periods and process customer orders. The role may be part-time or full-time according to the posting, and schedules are described as accommodating employees’ availability. The position offers opportunities to grow into management and other roles. On-the-job orientation and training are provided. Team members operate equipment, stock ingredients and supplies, prepare products, receive and process telephone orders, take inventory, complete related paperwork, and clean equipment and the facility. The job involves working with customers and coworkers in person and by phone, entering orders on a computer or touchscreen, handling payments, and performing repetitive food-preparation and store tasks. The work takes place in a pizza store, with exposure to varying temperatures, food odors, cornmeal dust, hot surfaces and tools, sharp edges, moving mechanical parts, and cramped spaces such as a walk-in cooler. Physical tasks include standing for most work, walking short distances, lifting and carrying supplies weighing up to 50 pounds, pushing or pulling trays, occasional climbing, bending, crouching, and frequent reaching and hand use.

Requirements

  • Must be 18 years of age or older.
  • Ability to understand and provide correct written instructions.
  • Ability to communicate verbally with customers and coworkers by phone and in person to process orders.
  • Ability to add, subtract, multiply, and divide accurately and quickly, using a calculator if needed.
  • Ability to make correct monetary change.
  • Verbal, writing, and telephone skills to take and process orders.
  • Eye-hand coordination and ability to make precise movements rapidly and accurately.
  • Ability to use a computer keyboard or touchscreen to enter orders.
  • Ability to perform the described physical tasks, including lifting deliveries weighing up to 50 pounds.

Responsibilities

  • Operate store equipment.
  • Stock ingredients and supplies from delivery areas into storage and work areas, including the walk-in cooler.
  • Prepare products.
  • Receive and process telephone orders, and communicate with customers in person.
  • Take inventory and complete associated paperwork.
  • Clean equipment and the facility approximately daily.
  • Enter and process orders using a computer keyboard or touchscreen.
  • Handle monetary transactions and make correct change.
  • Unload and move deliveries, stock shelves, and perform other store tasks.
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