Customer Service Rep(09243) - 3000 FM 407 E

Domino's Franchise • Bartonville, TX

11h • Onsite

About The Position

Customer Service Representatives serve customers and help the store prepare and deliver pizza orders efficiently and safely. The role suits people who can multitask in a fast-paced environment, work well under pressure, and provide strong customer service. Daytime and evening shifts are available, and schedules may range from one shift per week to five or six shifts per week. On-the-job orientation and training are provided, focusing on taking orders, labeling boxes, and making pizzas. The position offers advancement opportunities from customer service representative to management and potentially franchise ownership.

Requirements

• Must be at least 16 years of age.
• Ability to comprehend and give correct written instructions.
• Ability to communicate verbally with customers and coworkers to process orders in person and by phone.
• Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
• Ability to make correct monetary change.
• Verbal, writing, and telephone skills to take and process orders.
• Motor coordination and eye-hand coordination to make precise movements rapidly and accurately.
• Ability to enter orders using a computer keyboard or touch screen.
• Ability to perform repetitive tasks, work alone and with others, and work adequately under stress.
• Ability to meet strict quality-control standards, work well with others, and satisfy unhappy customers.
• Ability to analyze and compile data and make judgments and decisions.
• Ability to perform the physical tasks described, including standing, walking, lifting and carrying items weighing up to 50 pounds, pushing trays, occasional climbing, bending, crouching, and continuous reaching and hand use.
• Ability to work around hot surfaces and tools, sharp edges, moving mechanical parts, food odors, cornmeal dust, and varying temperatures.

Responsibilities

• Operate store equipment and maintain store equipment.
• Stock ingredients and supplies from delivery areas to storage, work areas, and the walk-in cooler.
• Prepare products, including making pizzas.
• Receive and process telephone orders, including entering orders by keyboard or touch screen.
• Complete required paperwork.
• Clean equipment and the facility daily.
• Communicate with customers and coworkers in person and by telephone to process orders.
• Unload and move deliveries, stock shelves, and carry supplies as needed.
• Meet quality-control standards and help resolve customer concerns.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed