Customer Service Rep(06978) - 1940 FM 407

Domino's Franchise • Highland Village, TX

1d

About The Position

Customer Service Representatives serve customers and help operate the store efficiently in a fast-paced environment. The role requires multitasking, a competitive nature, motivation, personality, and strong people skills. Daytime and evening shifts are available, and schedules can range from one shift per week to five or six shifts per week. On-the-job orientation and training are provided, focusing on taking orders, labeling boxes, and making pizzas. The position offers opportunities for advancement from customer service representative to management and potentially to franchise ownership.

Requirements

• Must be at least 16 years old.
• Ability to comprehend and give correct written instructions.
• Ability to communicate verbally with customers and co-workers to process orders by phone and in person.
• Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
• Ability to make correct monetary change.
• Verbal, writing, and telephone skills to take and process orders.
• Motor coordination between eyes and hands or fingers to make precise movements rapidly and accurately.
• Ability to enter orders using a computer keyboard or touch screen.
• Ability to perform repetitive tasks, work alone and with others, work under stress, meet strict quality-control standards, and make judgments and decisions.
• Ability to lift and carry items weighing up to 50 pounds.
• Ability to stand for most tasks and perform the described physical activities, including walking, reaching, bending, crouching, and occasional stair or ladder use.

Responsibilities

• Operate store equipment and maintain store equipment.
• Stock ingredients from the delivery area to storage, work areas, and the walk-in cooler.
• Prepare products, including making pizzas.
• Receive and process telephone orders and communicate with customers in person.
• Complete required paperwork.
• Clean equipment and the facility daily.
• Unload and move ingredient and supply deliveries using a hand truck, and carry items to storage shelves.
• Maintain quality standards and assist customers, including addressing unhappy customers.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed