Customer Service Rep

Domino's•Danville, VA

About The Position

The Customer Service Rep performs store tasks involving customer service and food preparation, including repetitive work and activities that require working both independently and with others. The position requires working under stress, meeting strict quality-control standards, dealing with people, analyzing and compiling data, and making judgments and decisions. Most tasks are performed standing, with continuous reaching and hand use throughout the day. Physical duties include handling deliveries and supplies, stocking, preparing pizza dough, and occasional cleaning or maintenance.

Requirements

Depth perception.
Ability to differentiate between hot and cold surfaces.
Ability to direct activities and perform repetitive tasks.
Ability to work alone and with others, including under stress.
Ability to meet strict quality-control standards and deal with people.
Ability to analyze and compile data and make judgments and decisions.
Ability to perform the listed physical tasks, including lifting, carrying, pushing, pulling, climbing, bending, crouching, reaching, and continuous hand use.

Responsibilities

Perform store tasks from a standing position and walk short distances for short durations.
Unload deliveries using a hand truck, including handling ingredient and supply cases weighing up to 50 pounds.
Lift and stack cases from the floor onto shelves up to 72 inches high.
Carry cans, pizza sauce, and trays of pizza dough between workstations and storage areas.
Push or pull trays placed on dollies.
Infrequently navigate stairs or climb a ladder to change sign prices, wash walls, or perform maintenance.
Bend forward at the pizza assembly station, front counter, and while stocking ingredients.
Occasionally crouch or squat to stock shelves and clean low areas.
Reach up, down, and forward, and use one or both hands frequently throughout the day.
Shape pizza dough using frequent and forceful forearm and wrist movements.
Direct activities, perform repetitive tasks, work alone and with others, meet quality-control standards, deal with people, analyze and compile data, and make judgments and decisions.