Customer Service Rep(08104) - 8565 FM 2673

Domino's Franchise•Canyon Lake, TX

About The Position

The Customer Service Representative works in a fast-paced Domino’s store, helping the team prepare and deliver pizzas to customers as quickly and safely as possible. The role requires multitasking, motivation, a competitive nature, and a desire to serve. Daytime and evening shifts are available, with schedules ranging from one to five or six shifts per week. On-the-job orientation and training are provided, including taking orders, labeling boxes, and making pizzas. The posting describes opportunities to advance from customer service representative to management and potentially to franchise ownership.

Requirements

Must be at least 16 years of age.
Ability to comprehend and give correct written instructions.
Verbal, writing, and telephone skills to take and process orders.
Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
Ability to make correct monetary change.
Motor coordination to make precise movements rapidly and accurately.
Ability to work alone and with others, perform repetitive tasks, work adequately under stress, and make judgments and decisions.
Ability to stand for most tasks and perform the physical activities described, including lifting and carrying items weighing up to 50 pounds.
Ability to use hands continuously for tasks such as shaping dough, assembling pizza boxes, and handling kitchen tools.

Responsibilities

Operate store equipment.
Stock ingredients from the delivery area to storage, work areas, and the walk-in cooler.
Prepare products.
Receive and process telephone orders.
Complete required paperwork.
Clean equipment and the facility daily.
Maintain store equipment.
Communicate with customers and coworkers to process orders by phone and in person.
Enter orders using a computer keyboard or touch screen.
Make correct monetary change.
Work with others, satisfy unhappy customers, and meet quality control standards.