Customer Service Representative - Entry Level

Iron Bloom Collective•Boise, ID

About The Position

Iron Bloom Collective is hiring motivated, outgoing individuals to join its Boise team as Entry-Level Customer Service Representatives. This role offers hands-on experience for people who enjoy meeting new people, communicating, and working in a team-oriented environment. No previous experience is required; training, ongoing coaching, and professional development are provided.

Requirements

  • Strong communication and interpersonal skills.
  • Positive attitude and willingness to learn.
  • Dependable, professional, and team-oriented.
  • Comfortable interacting with customers in person.

Nice To Haves

  • High school diploma or equivalent preferred.
  • Previous customer service or sales experience is a plus, but not required.

Responsibilities

  • Interact with customers through face-to-face communication.
  • Represent established brands, products, and services professionally.
  • Provide product and service information and answer customer questions.
  • Build positive customer relationships and support customer acquisition initiatives.
  • Participate in promotional campaigns and customer engagement activities.
  • Collaborate with team members to achieve campaign objectives.
  • Attend training sessions and team meetings.

Benefits

  • Paid training and onboarding.
  • Ongoing coaching and professional development.
  • Hands-on experience in customer relations and brand representation.
  • Supportive, team-oriented work environment.
  • Opportunities to develop communication and leadership skills.
  • Potential for career advancement and additional responsibilities.
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