About The Position

The company is hiring an entry-level Customer Service Representative. No previous experience is required; hands-on training is provided from day one. This role is suited to people beginning their careers, changing careers, or seeking a fresh start, and offers professional development and opportunities for career growth and advancement.

Requirements

  • Friendly, outgoing, and personable.
  • Comfortable speaking with people in person and over the phone.
  • Dependable, organized, and punctual.
  • Good communication and active listening skills.
  • Positive, professional, and motivated.
  • Comfortable using computers and learning new systems.
  • Able to work independently and as part of a team.
  • No previous customer service or industry experience is necessary.

Nice To Haves

  • Experience in retail, restaurants, hospitality, sales, reception, or call centers is helpful but not required.

Responsibilities

  • Greet and assist customers in a friendly, professional manner.
  • Answer incoming phone calls and customer questions.
  • Provide information about company services.
  • Help customers schedule appointments.
  • Maintain customer information and records.
  • Communicate appointment details and service updates.
  • Assist with customer questions and concerns.
  • Work with team members to deliver excellent customer service.

Benefits

  • Hands-on training from day one.
  • Supportive and friendly team environment.
  • Professional development and valuable job skills.
  • Opportunities for career growth and advancement.
  • Opportunity to build a long-term career with a growing local business.
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