FULL TIME Customer Service Representative

Federal Recovery Service, Inc. • Holladay, UT

2h • Hybrid

About The Position

Paramount Acceptance is a leading software and billing services provider for gyms across the country. With new features being developed, Paramount continues to expand its presence in the health and fitness industry. Working at Paramount Acceptance, you will experience motivating bonuses, rapid growth opportunities, and a great work environment. Work-from-home and in-office options are currently available.

Requirements

• Must commit to set schedule with minimum of 40 hours per week (Monday through Friday)
• Positive attitude and excellent communication skills
• Team player with willingness to learn and grow
• Basic computer and typing skills
• Willing to work 10:30am - 7pm Mountain Time

Nice To Haves

• 1+ year experience in call center customer service environment

Responsibilities

• Take inbound and outbound calls from members of our clients’ gyms
• Respond to customer questions in accurate and timely manner following established policies
• Explain options regarding upgrading, downgrading, or canceling memberships
• Update billing and personal information per customer request
• Document customer interaction with our in-house software

Benefits

• 401(k) with company match
• Medical, Dental, life and vision
• Paid holidays
• Paid vacation
• Free VASA Fitness gym membership – includes total access to weights, cardio, basketball, swimming pool, tanning, and more at any location!
• Gift card bonuses for attendance

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed
• Number of Employees: 1-10 employees