Customer Service Representative (Full Time)

FIRST UNITED BANK • Lubbock, TX

1d • Onsite

About The Position

First United Bank is accepting applications for a Full-Time Customer Service Representative in their Lubbock Operations Center. This role involves handling customer inquiries, performing various banking transactions, generating reports, and ensuring compliance with bank policies.

Requirements

• Excellent Customer Service Skills
• Proficient In Microsoft Applications
• Strong Written And Oral Communications Skills
• Must Be Able to Perform Well Both as an Individual and within a Team
• Ability To Multitask in a Fast Paced Work Environment
• Detail Oriented

Nice To Haves

• Previous Banking Experience

Responsibilities

• Customer inquiries
• Complete wire transfers
• Issue EMV Chip Debit Cards
• Perform debit card maintenance
• Generate routine department reports
• Direct customers accordingly in the call center
• Minor bookkeeping duties
• Participate in job specific training, various bank training programs, and complies with BSA, AML and all bank policies and procedures as required

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 101-250 employees