PT Customer Service Representative

Planet Fitness • Goldsboro, PA

3d • Onsite

About The Position

National Fitness Partners, the largest Planet Fitness franchise, serves over one million members across more than 200 clubs. The Customer Service Representative provides a superior level of service to members, prospective members, and guests, helping ensure an exceptional Judgement Free fitness experience. This is a part-time position at the L024 Etters club in Goldsboro, Pennsylvania. Pay starts at an undisclosed hourly rate, with increases at 180 days, one year, and every six months thereafter based on the employee’s anniversary date. Select shifts offer differential pay.

Requirements

• Customer service experience.
• Basic computer proficiency.
• Must be at least 18 years old.
• High school diploma or GED equivalent preferred.
• Ability to lift up to 75 pounds.
• Ability to perform frequent lifting, carrying, pushing, pulling, climbing, balancing, kneeling, and crouching, and continual reaching with hands, fingers, and arms.
• Will encounter cleaning chemicals during the shift.

Nice To Haves

• High school diploma or GED equivalent.

Responsibilities

• Answer phones in a friendly manner using the information script.
• Greet members, sign up and tour new members, and log amenities.
• Respond to member questions and concerns in a timely and professional manner.
• Process beverage and merchandise purchases through the point-of-sale system.
• Promote PE@PF fitness instruction classes to active and new members.
• Help maintain a clean, sanitized, and safe club environment.

Benefits

• Growth opportunities; over 90% of the management team started as entry-level team members.
• Competitive pay with scheduled hourly increases.
• Shift-differential pay for select shifts.
• PTO for all employees.
• Employee Assistance Program.
• Free employee Black Card Membership.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED