Hungarian Speaking Customer Service -Relocation to Sofia

Patrique Mercier Recruitment FR

4d • Onsite

About The Position

Patrique Mercier Recruitment FR is seeking Hungarian Speaking Customer Service Representatives to work in Sofia, Bulgaria. This role involves providing excellent customer service to Hungarian-speaking clients via phone, email, and chat, assisting them with inquiries and issues related to products and services. The position requires accurate documentation of interactions, collaboration with team members, and providing feedback for process improvements. The company offers a welcoming international work atmosphere, ongoing support, and learning opportunities.

Requirements

• Fluency in Hungarian and English, both written and spoken.
• Strong communication skills and a customer-oriented mindset.
• Ability to handle customer inquiries and resolve issues effectively.
• Competence with customer service tools and Microsoft Office applications.
• Detail-oriented with strong organizational abilities.
• Willingness to relocate to Sofia, Bulgaria, and embrace a new cultural experience.

Nice To Haves

• Experience in customer service or a related field is preferred.

Responsibilities

• Deliver exceptional customer service to Hungarian-speaking clients via phone, email, and chat.
• Assist customers with inquiries and issues related to products and services, ensuring a positive experience.
• Document interactions accurately and efficiently, maintaining up-to-date records for analysis and reporting.
• Collaborate with team members and other departments to resolve complex customer issues.
• Provide feedback and suggestions for improving customer service processes.
• Stay informed about product knowledge and industry trends to offer relevant support to customers.

Benefits

• Paid comprehensive training provided
• Secure job with opportunities for career growth
• Competitive salary
• Extra health insurance options
• Choose from over 50 benefits and services
• Welcoming international work atmosphere
• Ongoing support and learning opportunities
• Bonuses for referring new employees
• Financial assistance for relocation (including transportation, temporary lodging, rent support, and help finding a permanent home)

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed