Customer Service Representative- Bishop, Ca.

Oak Valley Community Bank•Bishop, CA

4d•$19 - $26•Onsite

About The Position

The full-time Customer Service Representative (Teller) supports a positive banking experience at Oak Valley Community Bank’s Bishop branch. The role handles customer transactions accurately and efficiently, serves as a first point of contact for customer inquiries, and resolves issues professionally. The representative maintains an understanding of the bank’s products and services to help customers make informed decisions and promote offerings that fit their needs. The position contributes to customer satisfaction and branch success while maintaining compliance with banking regulations and internal policies.

Requirements

High school diploma or equivalent.
Previous experience in customer service or a related field.
Strong numerical and cash-handling skills.
Strong communication and interpersonal abilities.
Attention to detail when processing transactions and ensuring compliance.
Problem-solving skills to resolve customer inquiries and issues.
Proficiency with technology.

Nice To Haves

Experience in the banking or financial services industry.
Familiarity with banking software and technology.
Bilingual communication skills.

Responsibilities

Process customer transactions, including deposits, withdrawals, and loan payments, accurately and efficiently.
Provide information about bank products and services to help customers make informed decisions.
Address customer inquiries and resolve issues in a timely and professional manner.
Maintain compliance with banking regulations and internal policies to protect customer information.
Collaborate with team members to achieve branch goals and improve the customer experience.