Customer Service Rep(02920) - 520 S TANNER ST

Domino's Franchise•Rantoul, IL

About The Position

Domino's Pizza in Rantoul, United States, is seeking an enthusiastic and customer-focused Customer Service Representative. As the face of the brand, this role helps ensure customers have a great experience with every interaction. The position involves taking orders, preparing pizzas, processing transactions, providing customer service, and maintaining a clean and organized store environment. The representative works with team members to support smooth operations in a fast-paced setting.

Requirements

  • Excellent customer service skills with a friendly and approachable demeanor.
  • Strong verbal communication and listening abilities.
  • Basic math skills for handling cash transactions.
  • Ability to follow directions and adhere to company procedures.
  • Flexibility to work various shifts, including weekends and holidays.
  • Physical capability to stand for extended periods and lift up to 25 lbs.
  • Team-player mentality with a positive attitude.
  • Ability to work efficiently in a fast-paced environment.
  • Strong attention to detail and organizational skills.
  • Willingness to learn and adapt to new tasks and responsibilities.

Responsibilities

  • Answer phone calls and take customer orders efficiently and accurately.
  • Prepare and make pizzas according to company standards and customer specifications.
  • Process cash and card transactions accurately.
  • Provide exceptional customer service by addressing inquiries and resolving issues promptly.
  • Maintain a clean and organized work environment while adhering to food safety and hygiene standards.
  • Collaborate with team members to ensure smooth operations during busy periods.
  • Assist with cleaning tasks to uphold store cleanliness.
  • Handle and lift items weighing up to 25 lbs. as needed.
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