Customer Service Rep(02185) - 520 West St

Domino's Franchise•Caldwell, OH

About The Position

The Customer Service Representative handles customer orders and supports general store operations. The role involves communicating with customers in person and by phone, entering and processing orders using a computer keyboard or touch screen, preparing products, and assisting with stocking, inventory, and cleaning. On-the-job orientation and training are provided. The position may be part-time or full-time, with schedules described as adaptable to employees’ needs.

Requirements

  • Must be at least 16 years old.
  • Ability to communicate verbally with customers and coworkers in person and by phone.
  • Clear, upbeat speaking voice when communicating with customers on the phone.
  • Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
  • Verbal, writing, and telephone skills for taking and processing orders.
  • Motor coordination between eyes and hands or fingers to make precise movements rapidly and accurately.
  • Ability to use a computer keyboard or touch screen to enter orders.
  • The description seeks candidates who are clean-cut, personable, outgoing, energetic, dependable, reliable, punctual, prompt, responsible, quick learners, and self-motivated.

Responsibilities

  • Operate all equipment.
  • Stock ingredients from the delivery area to storage, work areas, and the walk-in cooler.
  • Prepare products.
  • Receive and process telephone orders.
  • Take inventory and complete associated paperwork.
  • Clean equipment and the facility approximately daily.
  • Communicate with customers and coworkers to process orders in person and by phone.
  • Enter orders using a computer keyboard or touch screen.
  • Handle monetary change accurately.
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