Customer Service Rep(03443) - 132 West Fulton st

Domino's Franchise • Gloversville, NY

13h

About The Position

Customer Service Representatives (CSRs) greet customers politely in person and by telephone, take orders through a computer point-of-sale system, and answer questions about products and services to accommodate customers. They assist with food preparation and packaging, and are trained to resolve non-complex product concerns over the phone without manager supervision. CSRs are expected to maintain a professional appearance and follow the store’s grooming standards.

Requirements

• Ability to navigate prompts on a computer point-of-sale system.
• Ability to communicate with customers and answer questions about products and services.
• Ability to assist with food preparation and packaging.
• Ability to maintain the store’s grooming standards.

Responsibilities

• Politely greet customers in person and on the telephone.
• Navigate the computer point-of-sale system to take orders.
• Answer customer questions about products and services to accommodate their needs.
• Assist in preparing food products and packaging items such as boxes, bags, and utensils.
• Address non-complex product concerns over the phone and resolve them without manager supervision.
• Maintain a professional appearance and follow the store’s grooming standards.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed