Customer Service Rep(07105) - 3735 S Pine St

Domino's Franchise•Tacoma, WA

2d•Onsite

About The Position

This hourly store team member position pays $17.13 per hour, plus tips. Paid sick leave is provided in accordance with Washington State law. Qualifying full-time employees are offered employer-sponsored medical benefits, and team members receive employee discounts. On-the-job orientation and training are provided. The position involves operating equipment; stocking ingredients and supplies; preparing products; receiving and processing telephone orders; taking inventory; completing related paperwork; and cleaning equipment and the facility. Team members communicate with customers and coworkers in person and by telephone, process orders, handle payments and make change, and use a computer keyboard or touchscreen. The work requires standing for most tasks and includes repetitive hand use, frequent reaching and bending, and occasional lifting, carrying, pushing, climbing, crouching, or squatting. Deliveries and stocking may involve handling products weighing up to 50 pounds. The work environment may include changing weather and temperatures, food odors, cornmeal dust, cramped spaces, hot surfaces and tools, sharp edges, and moving mechanical parts. Team members may use pencils or pens, computers, telephones, calculators, TDD equipment, a pizza cutter, and a pizza peel. For team members in driver or store management positions, additional duties include delivering products by car to customers, distributing flyers and door hangers, and navigating delivery locations. Driver duties require a valid driver's license and safe driving record, access to an insured vehicle, map-reading and navigation skills, and the ability to travel over varied terrain and stairs while carrying products.

Requirements

Ability to comprehend and give correct written instructions.
Ability to communicate verbally with customers and coworkers to process orders in person and over the phone.
Ability to add, subtract, multiply, and divide accurately and quickly, with a calculator if needed.
Ability to make correct monetary change.
Verbal, writing, and telephone skills to take and process orders.
Eye-hand coordination and ability to make precise movements rapidly and accurately.
Ability to enter orders using a computer keyboard or touchscreen.
Ability to perform repetitive tasks, work alone and with others, work under stress, meet quality-control standards, deal with people, analyze and compile data, and make judgments and decisions.
Ability to handle physical tasks including standing, walking, frequent reaching and hand use, and lifting and carrying products weighing up to 50 pounds.
For driver positions: valid driver's license with a safe driving record meeting company standards, access to an insured vehicle for delivery, and navigation skills to read a map and locate addresses.
For driver positions: ability to navigate adverse terrain and multiple flights of stairs while carrying products.

Responsibilities

Operate store equipment.
Stock ingredients and supplies from delivery areas into storage, work areas, and the walk-in cooler.
Prepare products.
Receive and process telephone orders and communicate with customers and coworkers in person and by telephone.
Take inventory and complete associated paperwork.
Clean equipment and the facility approximately daily.
Handle payments and make correct monetary change.
For driver or store management positions: deliver products by car to customers, deliver flyers and door hangers, and navigate delivery locations.